Hero Connect - Complete Guide to Hero Motocorp Biz, DMS, Login, Dashboard & Portal

🔹 Introduction to Hero Connect

Hero Connect is the official digital ecosystem by Hero MotoCorp Ltd., designed to simplify business operations, dealership management, customer services, and product access for dealers, partners, and customers. Through Hero Connect Biz, Hero Connect DMS, and the Hero Connect Portal, Hero Group has streamlined processes such as parts ordering, service management, dealership tracking, and digital communication with its stakeholders.

🔹 What is Hero Connect?

Hero Connect is an integrated platform that connects Hero MotoCorp’s dealers, business partners, and customers through a single online system. It provides access to:

• Hero Connect Biz Portal for dealers and partners.
• Hero Connect DMS (Dealer Management System) for managing sales, service, and spare parts.
• Hero Connect Dashboard for monitoring performance.
• Hero Connect App for mobile access.
• Hero Connect Parts Catalogue for spare parts ordering and e-catalogue access.

🔹 Hero Connect Biz – Business Partner Portal

The Hero Connect Biz Portal is located at connect.heromotocorp.biz. It provides business partners, dealers, and authorized Hero representatives with access to:

• Dealer dashboard and sales reports.
• Service performance metrics.
• Hero spare parts catalogue.
• Order management and status tracking.
• Warranty claims and support services.

🔹 Hero Connect DMS – Dealer Management System

Hero Connect DMS (Dealer Management System) is a specialized tool used by Hero dealers across India and abroad. It enables:

• Managing customer records and sales transactions.
• Tracking service schedules and vehicle repairs.
• Ordering spare parts through the Hero eCatalogue.
• Automated billing and invoicing.
• Monitoring dealership profitability through the Hero Connect Dashboard.

🔹 Hero Connect Login Guide

To access the Hero Connect Login portal:

1. Visit connect.heromotocorp.biz.
2. Enter your Hero Connect Username & Password.
3. Click on Login to access your dashboard.
4. If you face issues, use the Hero Connect Forgot Password link.

🔹 Hero Connect Dashboard

The Hero Connect Dashboard gives an overview of:

• Sales performance data.
• Service bookings and customer requests.
• Spare parts availability.
• Dealer KPIs and reports.

🔹 Hero Connect Password Reset

If you forget your password, you can use the Hero Connect Password Reset option:

1. Go to the login page: connect.heromotocorp.biz.
2. Click on Forgot Password.
3. Enter your registered email or dealer ID.
4. Follow the instructions sent to your registered email.

🔹 Hero Connect App

The Hero Connect App allows dealers and customers to access the platform via smartphones. Available for Android & iOS, the app offers:

• Instant access to Hero Connect dashboard.
• Spare parts catalogue browsing.
• Service booking and customer queries.
• Notifications and updates from Hero MotoCorp.

🔹 Hero Connect eDealer (Siebel Portal)

The Hero Connect eDealer portal, also called Hero Connect Siebel, integrates CRM with dealership management. Dealers can:

• Update customer details.
• Track sales funnel performance.
• Submit service reports.
• Access support through the Hero Connect IT Help Desk.

🔹 Hero Connect Parts Catalogue (e-Catalogue)

Hero Connect provides a digital Parts Catalogue (eCatalogue) for:

• Checking spare parts availability.
• Placing online orders through the portal.
• Finding updated parts lists for Hero products.

🔹 Hero Motocorp Biz Portal (www.heromotocorp.biz)

www.heromotocorp.biz is the official Hero Motocorp Biz Portal, where authorized partners can log in and access various Hero Connect services including DMS, Dashboard, and eCatalogue.

🔹 How to Connect Mic to GoPro Hero 5?

A popular question among Hero GoPro users is: How to connect mic to GoPro Hero 5? You can connect an external mic to your GoPro Hero 5 using:

• Official GoPro 3.5mm Mic Adapter.
• Plug the adapter into the USB-C port of GoPro Hero 5.
• Connect your external microphone to the 3.5mm jack.

🔹 Hero Connect IT Help Desk

In case of technical issues, the Hero Connect IT Help Desk assists users with:

• Login problems.
• Password reset.
• Dashboard errors.
• System updates & maintenance support.

🔹 Hero Group & Hero MotoCorp

Hero MotoCorp is the world’s largest two-wheeler manufacturer, part of the Hero Group India. The company provides motorcycles, scooters, and connected digital services via portals like Hero Connect.

🔹 Conclusion

Hero Connect is the central digital hub for Hero MotoCorp dealers, business partners, and customers. With services such as Hero Connect Biz, Hero Connect DMS, Hero Connect Dashboard, Hero Connect App, and Hero Connect Parts Catalogue, Hero MotoCorp has created an efficient ecosystem. Whether you are accessing www.heromotocorp.biz, connect.heromotocorp.biz, or using the Hero Connect Portal, this platform ensures smooth business operations and customer satisfaction.

🔹 Frequently Asked Questions (FAQs)